OMNI Human Resource Management

  • Human Resources Manager

    Towne Park
    Job Location(s)
    US-TX-Austin | US-TX-Austin
  • Overview

    Towne Park Logo

    Towne Park is America’s leading hospitality and healthcare services company with over 13,500 employees at more than 700 sites nationwide, including approximately 450 hotels and 300 hospitals. Towne Park delivers specialized hospitality services that include valet parking and self-parking management, door and bell, concierge, transportation, greeter and patient transport services – all with the goal of enhancing the service experience.


    Over their nearly 30-year history, Towne Park has held partnerships with some of the most respected corporations in the world, including premiere global hospitality brands and state-of-the-art hospitals, offering a broad array of world-class, high-impact services and solutions. Towne Park has been honored as a “Best Run Company,” a “Best Place to Work” and has been named seven times as one of “America’s Fastest Growing Companies” by Inc. 500|5000.


    The Human Resources Manager oversees the human resources function for a designated area(s) of the company’s field operations. Responsibilities include training, management coaching/development, employee relations, staffing and HR compliance.  This is a remote position (Austin based) that will require regional travel.




    • Partners with District Managers to develop and manage succession plans for each market
    • Manages the Human Resources component of all site openings and closings
    • Develops recruiting strategies for all markets in collaboration with the Talent Acquisition department
    • Establishes market presence to build relationships with the District Managers and Account Managers
    • Ensures follow through on all associate concerns/complaints/grievances
    • Establishes appropriate rhythms with each AM and AAM to work on their development including those who need a greater degree of individual assistance and coaching
    • Participates in District meetings (via phone or in-person) as frequently as possible to maintain visibility in the field and communicate with constituents
    • Manages accountability of field operations to standards, policies and procedures
    • Delivers training to all levels of operations through classroom settings, webinars and one-on-one meetings
    • Ensures that effective new hire orientation programs are in place at every property in market
    • Ensures that workplace health, safety, security, and privacy activities are compliant with applicable federal, state, and local laws and regulations


    • Bachelor's degree in a related field or 4 years' equivalent experience in Human Resources
    • 4 years' experience in a management role, preferably in Human Resources
    • PHR/SPHR certification preferred at time of placement and required once eligible for certification


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