Towne Park is America’s leading hospitality and healthcare services company with over 13,500 employees at more than 700 sites nationwide, including approximately 450 hotels and 300 hospitals. Towne Park delivers specialized hospitality services that include valet parking and self-parking management, door and bell, concierge, transportation, greeter and patient transport services – all with the goal of enhancing the service experience.
Over their nearly 30-year history, Towne Park has held partnerships with some of the most respected corporations in the world, including premiere global hospitality brands and state-of-the-art hospitals, offering a broad array of world-class, high-impact services and solutions. Towne Park has been honored as a “Best Run Company,” a “Best Place to Work” and has been named seven times as one of “America’s Fastest Growing Companies” by Inc. 500|5000.
OMNI is honored to be retained in the search and selection for a Director of Operations to be based in Washington DC. This newly created role will work onsite at the Gaylord National Resort & Convention Center, leading and directing the activities of onsite Towne Park operational and support team members.
The Director of Operations has direct accountability for a specific Gaylord site within Towne Park (Gaylord National Resort & Convention Center) and is responsible for the effective operational leadership of team members and associates. They will work to achieve financial, client, and guest/customer satisfaction by increasing client retention, generating best employment practices and meeting business development objectives. This position allocates and directs resources as needed to ensure business plans, corporate initiatives, and Towne Park cultural perspectives are incorporated and active within the site.
Towne Park’s commitment to their associates is as important as their commitment to their clients and community. Towne Park offers an excellent compensation and benefits package, a unique culture including a collaborative, social work environment that fosters high visibility and career progression.
OMNI and our clients are Equal Opportunity Employers and seek diversity in candidates for employment. EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity.